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DJI Phantom 3 Professional Quadcopter 4K UHD Video Camera Drone

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$799.00

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DJI Phantom 3 Professional Quadcopter 4K UHD Video Camera Drone
DJI Phantom 3 Professional Quadcopter 4K UHD Video Camera Drone

$799.00

Description

  • 4k UHD video recording with fully stabilized 3-axis gimbal; Vision Positioning system allows stable flight indoors
  • Lightbridge digital streaming allows live viewing of 720p video (full resolution video is simultaneously recorded on the internal microSD card)
  • Included flight battery and rechargable remote controller means this system is ready to fly out of the box. Flying this product is restricted within 15 miles radius of the White House.
  • DJI Pilot app for iOS and Android allows live viewing and complete camera control (phone/tablet sold separately; see DJI’s website for compatible models)
  • Kindly refer all the Tutorial Videos given in the Image Section on the Catalog before use for the proper training.

Reviews (9)

9 reviews for DJI Phantom 3 Professional Quadcopter 4K UHD Video Camera Drone

2.8 out of 5
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  1. RLM

    Have been using for a couple days so far and it has been great. Video is really smooth and it flies really well! I ordered the syma x5c off amazon before getting the phantom 3 to get some practice flying Quadcopter as I have never used them before. The phantom 3 is really easy to fly so practice isn’t overaly nessecary, but if you have never used quadcopter before I would recommend buying a cheap one just to get used to how they work. This way when you move to flying this you will have no problem at all! From what I’ve seen so far this is a great product. If you don’t need 4K video though you could probably just go with the phantom 3 advanced instead and save $300

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  2. CB

    Antes que nada mi comentario no es sobre el producto en si (ya que poco podría decir, es excelente), sino sobre la aplicación que sirve para controlarlo… Gente antes que nada, MUCHO CUIDADO con dejarse llevar por las opiniones que los usuarios escriben en la aplicación de DJI Go (que es la aplicación con la que se controla el quadcopter). Lo digo porque hay que leer bien las instrucciones y no esperar en darle a un botón y que por arte de magia este volando el quad. Tambien lo digo porque no es la aplicación en si la que se encarga de “emparejar” el quad y el transmisor. En fin, yo sigo disfrutando de mi DJI, que es una maravilla…

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  3. yanick binet

    Was very happy with the delivery and product from this company. I was a little concerned at first due to not many reviews, but, they were unfounded. Would definitely purchase and give them my business again.. top notch

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  4. KMovieLover

    First off, this review is about DJI (the company) more than it is about the drone itself. This review has nothing to do with the Amazon Marketplace Seller who I bought this drone from. Second, I’ll try to keep this as brief as possible, but considering the circumstances it will be difficult. For this reason, I will use bullet points instead of paragraphs:

    1) I actually lost the drone that I bought through Amazon.com and for which this review is tied to. It was my fault. One of the motors got wet in the snow and I continued flying it afterwards even though the motor was “sticky” and it didn’t spin freely anymore. The motor finally failed and I couldn’t find the drone after it crashed.

    2) I purchased a replacement directly from DJI for $750 (quadcopter and battery only. no remote controller, etc) and received it within a reasonable amount of time.

    3) Right from day one this replacement drone had a bad compass. The compass simply wouldn’t calibrate no matter what I did. Obviously, this wasn’t my first drone and I had experience with calibrating compasses. I literally went to 10 different locations in order to be sure that it was the compass and not the environment causing the compass issues. I even tried calibrating it out in the middle of a pasture where there was NOTHING BUT GRASS. No metal as far as the eye could see. It wouldn’t calibrate. There was definitely something defective about it.

    3) Without the compass it would it would fall-back into ATTI mode and was almost completely uncontrollable and unflyable. It would drift wildly all over the sky. The fact that I got it landed without destroying it was a miracle. It had a bad compass AND it would not connect to GPS because of that (which is dumb in itself so there’s some bad marks for the drone itself).

    4) So, after exhausting all options and possibilities I finally contacted DJI Customer Support. I am loathe to contact customer support in any situation and I always go to extensive lengths to solve problems on my own before I do, even when they’re not my fault.

    5) Without any regard for my safety or the potential damage to the drone, they required that I provide a screenshot of the compass error even though I had explained the issues to them in detail.

    6) So, I flew the drone one more time, against my better judgement, in order to get this screenshot (see included photos) for them, but I thought it would just be a matter of up and down and done, no problems, provided I could land it without destroying it. Well, it turns out that landing it wasn’t an issue because the drone flew away on it’s own. It flew out of range, lost signal and never “returned to home” by itself and not when I repeatedly pressed the “return to home” button on the remote controller (which gave me a “return to home failure” error). I had been flying it around for about 10 minutes because that’s how long it took for the compass error to appear on the screen. But, just moments after I got the screenshot the drone was gone and never came back. I was NOT in control of it whatsoever.

    7) I waited half and hour just in case it was just taking its sweet time finding its way home. No luck. I suspected that it flew away in the wrong direction due to the compass error and lack of GPS connectivity and kept flying until the battery died (and I was mostly right).

    8) VERY IMPORTANT: Don’t forget that I was ONLY flying it because DJI customer service REQUIRED me to AND on that flight it flew off by itself. The technical term is “a fly away” and apparently it’s not uncommon.

    9) So, I broke the news to DJI Customer Support fully expecting that they would just send me a replacement drone since it was so completely obviously not my fault without any doubt at all.

    10) UNFORTUNATELY, this was not the case. It was the opposite. They required me to fill out a detailed incident report and they required that I synced my flight records with their servers and gave me the whole rape-kit-right-after-the-rape customer-support-experience and they took absolutely no responsibility for the situation even though it happened due to their requirement that I get a screenshot. The fact that they couldn’t just take it in for repair on my word alone without a screenshot to “prove it” is unbelievable enough, but now this. What an awful experience!!

    11) Now, I thought I had “flight records” turned off from day one. I don’t use them for anything so I turn them off just like all other features that I don’t use. I’m OCD when it comes to settings! 🙂 So I was very surprised that 100% of my flight records from day one were available for syncing with DJI’s servers. Putting my shock aside I went ahead and synced the flight records knowing for certain that I was simply giving an honest account of the “incident” and that the flight records would no-doubt back me up (so I actually felt a little relieved that they existed). The flight records would make the situation easy to prove and I would obviously get a replacement drone since it wasn’t my fault and it happened within the warranty period.

    12) Yeah, NOPE.. Not even close! They got back to me in record-time (about 24 hours) with a decision on my “incident report” and flight records. Unbelievably, their determination was that it was “operator error” and they said specifically that I had “crashed it into a mountain at full-forward” and that I was in control of it when it hit the mountain at full speed!!!

    13) Also unbelievably, they told me exactly which mountain my drone crashed into and where to find it!!

    14) So, after 24 hours of heavy rain I climbed that mountain and to my utter amazement, the drone was sitting there upside down *exactly* where they said it would be!!!! I couldn’t believe my eyes, but there it was!! Unfortunately, it had been sitting out in the rain overnight while it was upside down.

    15) This is where the story ends very badly. I emailed DJI Customer Support and informed them that I found the drone and that it was in near-pristine condition so I couldn’t have possibly crashed it into a mountain at full throttle. I told them that I was going to let it dry out for a week and then I would see if it was still operational. Again, to my amazement, it was!!! It flew just about as good as it did before the “fly away” incident, which means it drifted all over the sky, had a bad compass and was nearly uncontrollable. Very unfortunately, the camera gimble was bent and the picture on the screen was at a permanent 45 degree angle.

    13) Clearly, I had received a defective product that had become damaged by a “fly away” on a flight that DJI required me to take. However, DJI didn’t see it the same way. They continued to insist it was operator error no matter how much evidence i provided to them, claiming that their incident evaluation process was completely “objective” so there was nothing that they could do for me.

    14) In closing, you can see that I did everything I possibly could do to comply with DJI’s requirements and even in the face of overwhelming evidence to the contrary they still would not honor their warranty and send me a replacement for my defective product!!! Their customer service is not only AS BAD AS EVERYONE SAYS IT IS, they are a flat-out DISHONEST COMPANY.

    If you’re skeptical of my story, just have a look at the attached photos of the drone after I recovered it from the mountain and decide for yourself. Does it look like it crashed into a mountain (or anything) “at full-forward”? AT THE VERY LEAST, I would expect the propellers to be broken but they’re not, they’re perfect

    SIDE NOTE: I also bought a Galaxy Note 7 at around the same time as I bought the drone. I know, right? I’m having very good luck right now am I? In any case, Samsung’s handling of that situation is an example of how customer support should be!!! Even though I got TWO bad Note 7 phones, I am still a loyal customer of Samsung because of the way they handled the situation (and because the Note 7 is the greatest phone ever made BY FAR, despite the faulty battery!)

    The short version of the above review is this: When you sell a defective product to someone, you replace it with as little hassles for the customer as possible. That’s how I run my business, that’s how Samsung does it, that’s how most places do it. Not DJI.

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  5. John J Burns III

    Do not buy. Straight out of the box the camera was not appearing on the app and it said “No Signal” in red at the top of the screen. It said firmware needed to be updated. Did this and the camera problem persisted. If I took a photo or video it actually took them but I couldn’t see it on the screen and of course had no first person view. I had to download the photo and video to see that it was actually working. I tried reloading the firmware many times but it always failed and I saw in the hidden log file that modules 8 and 15 were not detected which are related to the camera based on research on this issue. I found many, many people having this issue. I tried so many other things like downgrading the firmware and forcing the firmware update by holding a reset button on the gimbal. I even went to Best Buy and bought another Phantom 3 Professional and it had the same exact issue. I really wanted this to work as I already own the Phantom 1 and Phantom 2 Vision+ and was ready for this upgrade. I wasn’t willing to send this to DJI to fix because I don’t want to be stuck with a product that has known issues.

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  6. KMovieLover

    I love my DJI Phantom 3 Pro. It’s pricey but so much fun!

    Edit: After having the drone for a few months, I updated to a recommended firmware and the DJI is no unusable. I have looked everywhere for a fix and tried everything to roll back to previous firmware and it still doesn’t work.

    My biggest issue is that I called customer service, and not only was the guy who I spoke with VERY rude, he hung up on me. I was never rude to him even though he was extremely condescending. I am disappointed that I gave this company my business. So beware!

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  7. iEscudero

    looks to a great drone. Have had good luck with DJI models in the past this is an upgrade. Could have been package better the drone box was beat up bad but no damage to the drone.

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  8. Steve Rogers

    Massive crash after a motor stop/fail in flight (25 total flight hour)

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  9. Benjamin E. Lee

    I am an experienced drone pilot and was running the latest firmware and IOS app. Read all the manuals. Watched all the videos. Went through the simulator. While flying in a wide open field, 7:46 into my last flight, the unit went from “P-GPS” mode at an altitude of 6.6 feet to Failsafe “GoHome” mode as a result of the battery power reaching 17%. Instead of descending and returning to home, it rapidly ASCENDED, by itself, to 62.3 feet – in 9 secs, veering away from the Home point until it hit a tree canopy and came crashing to the ground where the camera gimbal arm cracked and assembly was damaged. This is all verifiable by the flight data.

    The frightening part was that I was unable to override the Failsafe GoHome mode and could not reverse the direction of the copter. Someone (including myself) could have been seriously injured. Imagine this happening anywhere near a crowd? How high would it have gone if the tree didn’t stop it?

    Drones crash from pilot error all the time. However, this was not pilot error but instead a very serious bug in the Failsafe code. Again, a review of the flight data confirms this.

    Unfortunately, DJI customer support is horrific. You can’t get them on the phone and you can’t leave a message. Their phone greeting states, “We are currently experiencing high call volume please try your call again later”. They do not respond to support emails. If you tweet them at @DJIGlobal they will advise you to call, email them or live chat but they will not support you on Twitter. Did I mention that no one is responding on Live Chat?

    The “Send a Report” page of their website states, “PLEASE NOTE: For support, you must contact your dealer firstly, where you purchased the product, they are responsible for giving you the required support. Use this form only when your contact with your dealer is unsatisfactory.” This speaks volumes about their attitude towards customers and is odd since you can buy direct from their own online store.

    The sad part is the unit has incredible potential. The 4k video is incredibly crisp and smooth and even still photos captured in RAW are impressive for a 12MP camera with a small sensor. It is also incredibly stable – as long as the battery remains above 30%. It seems that when battery levels drop the unit behaves erratically.

    This brings us to the issue of battery life. It is marketed at providing a best in class 23 mins of flight. I’ve used 3 fully charged, brand new, genuine DJI batteries and have never come close to 23 mins of flight. Of course, I manually return to home at 30% (that’s when the first warning sounds) which equates to about 16 minutes of flight.

    For me, the risk of injury is beyond my tolerance. DJI’s lack of accountability is a showstopper.

    Buyer beware – and be careful!

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